Refund policy

Return & Refund Policy

At RuggedCab Supply, we want your order to arrive in the condition you expect.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, incorrect, or with missing parts, please contact us within 30 days of delivery. Include your order number along with clear photos or video showing the issue and the shipping label/package when applicable.

Once your request has been reviewed and approved, we may provide a replacement, refund, or return instructions depending on the situation.

Returns

Because our products are shipped through our fulfillment partners, we currently do not accept returns for change of mind, accidental orders, or buyer's remorse.

Please review your order and shipping information carefully before completing your purchase.

Cancellations

Orders begin processing shortly after they are placed. Because of this, we cannot guarantee that an order can be changed or canceled after it has been submitted.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Lost or Delivery Issues

If tracking shows unusual delays or you believe your package was delivered incorrectly, contact us so we can review the shipment with our fulfillment partner.

Contact Us

For questions regarding an order, return, or refund, please contact us using the contact information provided on our website.